What is FORMA - Design To Factory?
FORMA - Design To Factory is a virtual place that enable anyone to make, buy, and sell products with 3D Printing, laser
cutting, laser engraving and all the technique of digital handicraft . Learn more about how it works!
Who designs these products?
They are designed by user like you or yung industrial designer.
How are these products made?
We use industrial-size 3D printer, laser cutter, water cutter and other digital fabrication technique to create
your products, often in combination with post-processing, like dyeing and polishing.
How does digital fabrication work?
Basically machines for digital handicraft takes digital files and turns them into physical products. About
3D printing, it is often referred to as additive manufacturing, as the product is built up layer by layer into the
material of your choosing.
Where are your production facilities located?
We have one factory in Naples, Italy. We also work with best-in-class manufacturing partners around the
world. We try to produce locally to ensure you get your order in a timely manner, at the lowest possible cost, and
with a minimal carbon footprint.
I have an idea - can you design it for me?
FORMA - Design To Factory doesn’t offer design services, but our community is full of experienced designers! In this case
please send a mail to firstname.lastname@example.org and we’ll send you back list and contact of our choice of designer for your
situation, or if you whant we can manage you ideas as a prototype and care about it more directly.
I have a digital handicraft machine - can I offer it for use by FORMA - Design To Factory?
To offer the best and most affordable options and to get it to you fastest, we work with partners all over
the world. As we explore expanding to include more and more materials, we would love to hear from you.
Send a mail to email@example.com and we will get in touch if there is an opportunity to collaborate.
How can I contact FORMA - Design To Factory?
We re happy to help! Please send us a mail! firstname.lastname@example.org
Placing an Order
Which payment options can I use?
Orders may be paid for via PayPal as long as PayPal is available in your country. Check PayPal to see where
it is available. You may pay via PayPal in either USD or EUR, depending on the destination country of your
order. Please refer to PayPal for payment limits, countries that accept PayPal, disputes, and other terms.
Orders can be paid for via wire (i.e., bank-to-bank transfer). When selecting Bank Transfer as the payment
method during check-out, you will receive specific wiring instructions depending on the destination country
of your order. Be sure to include your customer and invoice number.
Customers should plan for an additional 2-5 days of payment processing time on top of the standard
FORMA order timeline, as FORMA will only begin production after payment has been received in
full. Please be aware that you may incur additional bank service, transfer, or other fees when paying with bank
What happens after I place an order?
We manufacture products using the most advanced digital fabrication technology available. Then, we
inspect the quality of each product, carefully package it, and send it your way.
What is the delivery time for FORMA - Design To Factory products?
Delivery time for FORMA - Design To Factory orders varies based on the material ordered and the shipping option
selected. Our materials use many different production processes which means that their production times vary.
Please take note that we ship all items together, so the product in your order with the longest lead time will
determine when your order will ship. You can see the estimated ship date for your order in your shopping
cart or on the order status page. We do our best to get your orders to you as quickly as possible. The listed production times for
FORMA - Design To Factory materials take into account the challenges of manufacturing unique designs.
Once we ve shipped your order, package transit time will depend on the shipping option and destination.
All orders ship with a tracking number that you can use to monitor the status of your order in transit.
How can I check the status of my order?
View the latest status of each product in your order on the My Orders page.
How can I change or cancel my order?
All FORMA - Design To Factory products are made-to-order. Once an item goes into production, we can no longer change
or cancel it.
What is your return policy?
Our main goal at FORMA - Design To Factory is to bring amazing products to life with digital handicraft. We’re 100% committed
to your satisfaction, and if for some reason there is an issue with your order, we’ll do our best to find a
Will you provide a quote for my print?
Definitely! After you upload your model, pricing is automatically calculated, so you can see prices for
different material options.